Feedback and complaints

Feedback

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment. You can find out more on the NHS website.

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Overall, how was your experience of our service? *

• Very good
• Good
• Neither poor nor good
• Poor
• Very poor
• Don’t know

that have of

Please can you tell us why you gave your answer?

Please tell us about anything that we could have done better

Submit

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.